PRIVACY POLICY STATEMENT
References in this Privacy Policy Statement to "we", "us" and "[COMPANY_NAME]" are to [COMPANY_NAME]. We are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our website.
What information do we collect?
We ask for your name, telephone number, home address, and email address for newsletter sign-ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address and payment method details. We may obtain information about your usage of our website to help us develop and improve it further through online surveys and other requests.
What the data will be used for?
Your data will enable us, and our processors, to fulfill your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from us. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:
All email messages and email newsletters will contain information on how you can unsubscribe; or
Send an email to our customer services division at contact@[COMPANY_NAME].com writing "unsubscribe" in the subject heading.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.
Dropify
Our store is hosted on Dropify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Dropify’s data storage, databases, and the general Dropofy application. They store your data on a secure server behind a firewall.
Mobile Privacy
We offer mobile-optimized experiences that allow you to shop online, check product availability, learn about store events, or receive other information from us. All personal information collected by us via our mobile application is protected by this Privacy Policy.
Social Media Plug-Ins
Our Internet presence uses social plug-ins (“plug-ins”) from Facebook and Google to establish a connection to the respective social media site. In some cases, only data on the browser use is passed on. However, if you actively use plug-ins (in your Facebook profile for example) this information is also passed on. The following describes the plug-ins used by us:
Facebook Plug-Ins
Our Internet presence uses plug-ins from the social-media network Facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plug-ins are recognizable by the Facebook logo, sometimes including the phrase “Facebook Social Plug-in”. When you click on our web page containing such a plug-in, your browser automatically establishes a direct connection to the Facebook servers. The content of the plug-in is then sent from Facebook directly to your browser and embedded into our web page by this means. Through this plug-in connection, Facebook receives the information you have called up through our website. For this purpose, the Internet address of the web page visited (including your IP address) is sent to a Facebook server in the U.S. and stored there. As a rule, it is not possible for Facebook to identify persons on the basis of the dynamic IP address which is typically assigned to you by your access provider when you surf. According to Facebook’s own public statements, this data is not further processed by them, nor is it provided to third parties; after three months it is anonymized so that there is no possibility of it being matched to any person. This will not apply however if you are logged onto Facebook at the time you visit our site. In that case, Facebook can match your visit to your Facebook account. In the event that you interact with the plug-ins, for instance, hit the “Like” button or leave a comment, your browser’s information will be sent directly to Facebook and stored there. Please see the Facebook privacy policy for more information on the purpose and extent of the data collected and its processing and use by Facebook, as well as your rights and measures to protect your private data.
If you are a Facebook member and do not wish Facebook to collect data on your visits to our websites, please be sure to log out of Facebook prior to visiting our sites.
By accepting our privacy policy and continuing to use our site while logged into your Facebook account you are opting into allowing our site to offer you an optional subscription to Facebook messenger updates when adding products to the cart. We use this connection to send you an update on the products you may have left in the website shopping cart via Facebook messenger.
You can also choose to unsubscribe anytime by messaging back on Facebook or emailing us at contact@[COMPANY_NAME].com
What information do we share with others?
We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than us. We may pass your information onto our returns warehouse, which operates our US returns, which will treat the information in a manner consistent with this Privacy Policy Statement, such as to accept returns for products purchased through the Website. However, we will not pass your information on to any other companies or other third parties for marketing purposes unless you have agreed for us to do so.
Cookies
A Cookie is a small data file that is stored by your Web browser on your computer. We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time, and to personalize your online experience. If you do not accept cookies, you will be unable to use this website.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
Links to Third-Party Sites
Our Website may include links to other Internet sites, content, or videos (embedded or direct links) maintained by third parties ('Linked Sites'). We provide Linked Sites to you solely as a convenience, and the inclusion of Linked Sites does not imply endorsement by us of the Linked Sites. You access Linked Sites at your own risk and by accessing them you leave our Website. Linked Sites are not under our control of us and we are not responsible for the contents of any Linked Site, including the privacy policies or tracking technologies they may use. This Privacy Policy Statement only covers our Website and does not cover any other website. We, therefore, have no responsibility or liability for the content and activities of these linked sites. We encourage you to check the applicable privacy policy to determine how they will handle any personally identifying information they collect from you.
Privacy of Children on our Website
Our Website is not intended for use by children under the age of 13, and we will not knowingly collect any information from any person below the age of 13. If we become aware that an individual is under the age of 13 and has submitted any information to us for any purpose without prior verifiable parental consent, we will delete his or her information from our files.
Security
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us using our Website. To guard your information, our Website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number in transmission to our third-party credit card processor. We do not store any credit card information on our servers.
To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active, and your information is secure. Most browsers offer additional security alerts as well.
Sale of assets
As we continue to develop our business, we may undergo a business transition such as acquiring another company, merging with an existing company, or selling a portion of our assets. In such transitions, customer information is typically one of the business assets that is transferred or acquired by a third party. In the unlikely event that contact@[COMPANY_NAME].com or substantially all of its assets are acquired or enter a court proceeding, you acknowledge that such transfers may occur and that your Personal Information can continue to be used as set forth in this Privacy Policy.
Policy Changes
This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If there are material changes to this policy or our information practices change in the future, we will notify you by posting the policy changes on our Website.
TEXT MARKETING NOTIFICATIONS
Our website respects your privacy and seeks to protect your personal data. The privacy policy outlines how we collect and use your personal data under specific conditions, as well as the procedures we follow to ensure the privacy of your information. Finally, this policy specifies the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you agree to the practices outlined in this policy.
Protecting your data is very important to us. Your name and other information related to you are used according to the policy outlined here. We collect information when necessary or if it is directly relevant to our transactions with you. We retain your data according to the law or for the purposes for which it was collected. You can browse the site without the need to provide any personal data. Your personal identity remains anonymous during your visit to the site and is only disclosed if you have a specific account on the site that you log into using a username and password.
We may need to collect information about you if you want to place an order for a product from our site. We collect, store, and process the necessary data to process your purchase from our site to secure any potential claims that may arise later, and to provide you with our available services. Personal information may include name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, payment details, and details about payment cards.
We use the information you provide to process your requests and to provide you with services and information available on our site that you request. In addition, we use the information you provide to manage your account with us, verify financial transactions conducted online, perform data download audits from the site, identify site visitors, and develop and customize the site's designs and/or content for users. We also conduct various demographic research, and send useful or requested information to the user, such as information about products and services, if you do not object to being contacted about it. Communication via email is used to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional or marketing communications, please unsubscribe from this option at any time.
We may provide your name and address to a third party for the purpose of delivering your purchase order (e.g., delivery agent or supplier).
We may be able to store details related to your current order on our site, but we cannot retrieve them directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you have requested or will soon request. You can also manage your address details. You should also undertake to treat your personal data with complete confidentiality when accessing your personal data and do not make it available to an unauthorized third party. We do not accept any responsibility for any misuse of passwords unless such misuse is due to our error.
We may use your personal information in opinion polls and market research, at your request, for statistical purposes with complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address will only be disclosed if you wish to participate in competitions. We keep the survey responses completely separate from your personal email.
We may send information about us, the site, or our other sites, products, sales, offers, or newsletters related to our affiliated companies or partners. If you do not wish to receive this additional information (or any part of it), please click on the "Unsubscribe" link in any email sent to you, and we will stop sending you this information within seven working days (every day except Saturdays, Sundays, national and religious holidays) of receiving your notification. We will contact you to inquire about unclear information.
We may use some data, while maintaining complete privacy and confidentiality on the site, for other purposes, including verifying the whereabouts of users and tracking their visits to the site or links in emails they subscribe to, and providing that data anonymously, which does not allow identification of your actual personal identity, to a third party such as publishers, for example. However, this data will not lead to the identification of your personality (because it is not identity-specific).
Regarding any competitions, we use data to notify winners and advertise our offers. You can find more details about the participation terms for each competition separately.
We may transfer your information to other companies within our group, or to our agents and contractors to assist us in related transactions in accordance with the terms of the privacy policy. For example, we may use a third party to assist us in delivering products to you, receiving payments from you, and using them for statistical purposes and market research or to assist our customer service team. We may need to exchange information with a third party for the purpose of fraud protection and credit risk reduction. If our company or part of it is sold, we may need to transfer our databases, including your personal information. Except as provided in this privacy policy, we will not sell your personal data or disclose it to a third party without obtaining your prior consent unless it is necessary for the purposes stated in this privacy policy or if required by law. The website may contain advertisements from third parties or links to other sites or frames of other sites. Please note that we are not responsible for the privacy policies of any third party or the content of those policies applied on other sites, and we are not responsible for any third party to whom your data is transferred in accordance with the privacy policy.
Accepting cookies is not essential for visiting the site. However, please note that you cannot use "cart" functions on the site or request any item without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your hard drive. Cookies can be used to detect your Internet Protocol (IP) address, saving you time when you are on the site or want to visit it. We use cookies to ensure your comfort when browsing this site (for example, remembering your identity when you want to modify your shopping cart without having to re-enter your email address) and not for obtaining or using other information about you (for example, for targeted marketing purposes). You can set your browser to reject cookies, but this may limit your use of the site. We assure you that our use of cookies does not contain any personal or private information and is free of viruses. This site uses Google Analytics, a service provided by Google to analyze internet page views. To analyze user usage of the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by the cookies about your use of this site (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the site, compile reports for site operators about its activity, and provide other services related to site activity and internet usage. Google may also transfer this information to a third party if required by law or if a third party processes the information on behalf of Google. Google will not link your IP address to any other data it holds. You can refuse to use cookies by selecting the appropriate settings on your browser, but please note that you may not be able to fully use the site's functionality. By using this site, you agree that Google will use your data as described above for the purposes outlined above.
We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to your information or its loss or destruction. When we collect data through the site, we store your personal information in a secure electronic database. We use firewall systems on our servers. When collecting payment card details electronically, we protect them using encryption, such as Secure Socket Layer (SSL). Therefore, it is difficult for any intruder to decrypt your information since we cannot guarantee one hundred percent protection. We strongly advise you not to send all credit card details or ATM card details when communicating with us electronically and without encryption. We provide direct physical, electronic, and procedural guarantees for the collection, storage, and disclosure of your information. Our security procedures may require you to provide proof of your identity before we disclose your personal information to you. You are responsible for protecting your password and computer from any unauthorized use.
If you are concerned about your data, you have the right to request access to the personal data we hold about you or have previously transferred to us. You have the right to request us to correct any errors in your personal data, and this will be done free of charge. You also have the right to demand that we stop using your personal data for direct marketing purposes at any time.